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I believe that every team member should conduct ethnographic research once in a while to better understand who is using your products.

Master the POINt Tool and conquer post-meeting misunderstandings! Learn how to debrief effectively for team success.

Working with innovation teams, I often kick off the project with a "Wall of Assumptions" activity.

I learned that showing imperfect, raw prototypes makes people feel more comfortable offering feedback, leading to more insight.

Understanding your problem solving preferences is pivotal for team collaboration.

Team collaboration is more relevant than ever and we need to learn to transcend our preconceived notions and frustrations at each other.